f you are unsure of the fault or you have attempted an unsuccessful repair, we can offer you an SAMSUNG GALAXY CORE PRIME diagnostic service.
Once you have paid for this SAMSUNG GALAXY CORE PRIME diagnostic service, you will be sent instructions for our Free Post Returns Service, so you do not have to pay for your device to be sent to us. We will send the SAMSUNG GALAXY CORE PRIME back to you for free even if you do not proceed with the optional repair.
Our expert technicians will carefully investigate and diagnose your SAMSUNG GALAXY CORE PRIME to look for any current or potential faults. We will then contact you and inform you if a repair is necessary and discuss the extra costs to continue with the repair service. At any point, your SAMSUNG GALAXY CORE PRIME can be returned without paying extra for repairs, you are under no obligation to agree with the extra repairs needed.
The SAMSUNG GALAXY CORE PRIME cost will be deducted from the overall cost of repair, if you choose to proceed. Please bear in mind that the diagnostic cost is a non-refundable service.
Please be aware diagnostics may take longer than usual repairs as our trained technicians take extra time to look at every element of the device and check for faulty parts.
Please be advised we cannot guarantee your device will be repaired after we diagnose the fault. However, 97% of devices that we diagnose are repaired.